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Smoky Mountain GuidesGatlinburg · Est. 2011

Your mountain adventure concierge

The Guide Room

Thank you for visiting beautiful East Tennessee. Stop by our Guide Room in the lobby of the Embassy Suites by Hilton Gatlinburg Resort. We’ll help you plan your time in the mountains and find the right adventure for you.

The Guide Room by Smoky Mountain Guides: Adventures Start Here. Embassy Suites by Hilton Gatlinburg Resort.
  • 604 Airport Rd. Gatlinburg
  • Mon–Sat, 8am–3pm · Sun closed
Get Directions865-223-5397

Visit us in person

Talk to a guide before you head into the park

Ask us anything. We’ll match you with the right hike for your group, show you which tours have space, and point you to the best of Gatlinburg and Pigeon Forge. Then you can book on the spot.

  • Find your adventure

    Hikes, van tours, fishing, kayaking, and more.

  • Book on the spot

    See live availability and reserve in minutes.

  • Gear up

    Shop our curated selection of outdoor gear.

Inside the Guide Room

Maps, gear, fly tying, and a bear who knows the trails

Plan over the big park map, pick up gear, catch an event, or just say hi to our resident bear.

  • The Guide Room entrance with its door open, a wall-size park map inside, and a board listing today’s weather and adventures
    The Guide Room, in the Embassy Suites lobby
  • A young guest watches a guide tie a fly at the Guide Room table
    Fly tying in the Guide Room
  • The Guide Room’s bear sitting with a Great Smoky Mountains trail map
    Our resident bear, studying the trail map
  • Four guests planning their trip over a Great Smoky Mountains trail map in the Guide Room
    Trip planning over the park map
  • A guide ties flies for guests at a Guide Room event at the Embassy Suites Gatlinburg resort
    Events we put on at the Embassy Suites Gatlinburg resort

Mountain concierge

Guided adventures, tours, and trip planning in one place

Book any guided activity quickly and easily, in person or online.

Guided excursions

Small-group van tours

Concierge services

We aren’t just wilderness experts. We can also help you plan the rest of your trip.

  • Personal trip planning for your days in the mountains
  • Recommendations and reservations for area attractions
  • Large group transportation to trailheads and attractions
  • Private group events and corporate retreats
  • A curated selection of outdoor gear

Group transportation pricing and availability: info@smokyrides.com

Before you go

Park fees & permits

Great Smoky Mountains National Park has no entry fee, but a couple of things are required.

Parking pass

Any vehicle parked in the park for more than 15 minutes must display a parking pass. Buy one at park visitor centers, from automated machines throughout the park, or online. If you buy online, display it on your dashboard.

Parking pass rules & purchase (NPS)

Fishing license

Fishing in the park requires a valid Tennessee or North Carolina fishing license. Tennessee licenses are issued by the Tennessee Wildlife Resources Agency. You can show yours on your phone; no printout needed.

Buy a Tennessee license (TWRA)

Can’t stop by?

Send the Guide Room a request

Ask about availability, private trips, corporate services, or anything else. We’ll get right back to you.

We reply with pricing within 24 hours.

See you in the Guide Room.

Embassy Suites by Hilton Gatlinburg Resort lobby, Mon–Sat, 8am–3pm. Or book online anytime.

865-223-5397