Frequently Asked Questions
Q: When do your tours leave each day?
A: Monday through Saturday we have Hikes and Auto tours leaving at 9am and 2pm. We request 24 hour notice on all daily hiking and auto tours. Check out our daily tours here!
Q: How many people can go on a tour?
A: In general, we try to keep all tours to a maximum of 8 people. We can accommodate more at special request.
Q: How big of groups do you accommodate?
A: As big as you would like. We also offer step-on tours and guides for groups in town on large busses.
Q: Does it cost anything? How much?
A: Yes, we are a commercial guiding company and do charge for our services. Please check out our daily tours page for pricing based on each adventure!
Q: Where are you located?
A: We have a booth in the back of Sugarlands Distilling Company in downtown Gatlinburg, TN. If no one is at the booth, please contact us at 865.654.4545 to book your trip. We do pickups from resorts/hotels as well as the distilling company.
Q: When should we book our tour?
A: Right now! All we ask is that you book at least 24 hours in advance.
Q: What is the best way to book a tour?
A: To book any tour, we suggest calling our office to book (865.654.4545). This allows us to customize the tour to your liking and expectations.
Q: Will there be other people on my tour?
A: We try to keep tours small and personal but sometimes we will book a few different groups together if you are a small group. We can only guarantee private tours if you have 4 paying people on the tour or pay the total price of 4 customers. (example: there are two of you and you pay for four people = private tour!)
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